Privacy Policy

Effective date: October 24, 2026

Stamford Garage Door Repair (“we,” “us” or “our”) respects the privacy of the homeowners and businesses we serve in Stamford, Connecticut and nearby Fairfield County towns. This Privacy Policy explains what information we collect when you visit stamfordgaragedoorrepair.com (the “Site”), call us or request service, how we use and share it, and the choices and rights you have, including your rights under the Connecticut Data Privacy Act.

1. Who We Are

This Site is a free service that helps homeowners and property owners connect with local, independent garage door service contractors. When you request service, your request is passed to a contractor who can help. The contractors are independent businesses and are not employees of this Site.

2. Information We Collect

Information you give us

• Contact details, such as your name, phone number, email address and service address
• Details about your garage door problem or project, and any photos you choose to send
• Your preferred appointment times and any messages you send us

Information collected automatically

• Device and browser details, such as IP address, browser type, operating system and general location (city or town level)
• How you use the Site, such as pages viewed, links clicked and the date and time of your visit
• Information from cookies and similar technologies, described in Section 6

Information from calls

If you call us, we may receive your phone number, the date, time and length of the call and, where a call is recorded, the recording. If a call is recorded, you will be told at the start of the call.

3. How We Use Your Information

• To connect you with a local garage door contractor and respond to your service request
• To contact you about your request by phone, text or email
• To operate, maintain, secure and improve the Site
• To understand which pages and services are most useful to Stamford area residents
• To prevent fraud, spam and misuse of the Site
• To comply with legal obligations and enforce our terms

We do not use your personal information to train large language models or other artificial intelligence systems.

4. How We Share Your Information

• Service contractors: When you request service, we share your contact details and job information with an independent contractor so they can reach you, schedule a visit and complete the work.
• Service providers: We use trusted companies that help us run the Site, such as web hosting, call handling and email providers. They may only use your information to provide services to us.
• Legal reasons: We may disclose information if required by law, court order or government request, or to protect the rights, safety and property of our users, contractors or others.
• Business changes: If the Site is sold or merged, your information may be transferred to the new owner under this policy.

If sharing your information with a contractor is considered a “sale” of personal data under Connecticut law, you may opt out at any time as described in Section 8. On request, we will give you a list of the third parties we have sold your personal data to.

5. Phone Calls and Text Messages

If you give us your phone number, we or a contractor may call or text you about your service request. Message and data rates may apply. You can reply STOP to any text message to stop receiving texts. We do not send marketing text messages without your consent.

6. Cookies and Similar Technologies

The Site uses cookies and similar tools to keep the Site working, remember your preferences and understand how visitors use it. Some features are provided by third parties, such as the embedded Google Map and Google Fonts, which may collect information like your IP address under their own privacy policies. You can block or delete cookies in your browser settings, though some parts of the Site may not work as expected.

7. Your Privacy Rights as a Connecticut Resident

If you live in Connecticut, the Connecticut Data Privacy Act gives you the right to:

• Know and access whether we process your personal data and get a copy of it, including any inferences made about you
• Correct inaccurate personal data
• Delete personal data you provided or that we obtained about you
• Get a portable copy of your data in a commonly used format
• Opt out of the sale of your personal data, targeted advertising, and profiling used for decisions that have legal or similarly significant effects
• Get a list of the third parties we have sold your personal data to
• Appeal our decision if we decline your request

We will not discriminate against you for exercising any of these rights.

8. How to Exercise Your Rights

To make a request, contact us using the details in Section 14. We may need to verify your identity before acting on your request, and you may use an authorized agent to make a request for you. We will respond within 45 days, and if we need more time, we will let you know and may extend this by another 45 days when reasonably necessary.

If we decline your request, you may appeal by replying to our decision with the subject line “Privacy Appeal.” We will respond to your appeal in writing within 60 days. If you are not satisfied with the result, you may contact the Connecticut Attorney General’s Office.

9. How Long We Keep Information

We keep personal information only as long as needed to handle your request, provide our services, meet legal and accounting requirements and resolve disputes. When it is no longer needed, we delete it or make it anonymous.

10. How We Protect Your Information

We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections, to protect your information. No website or internet transmission is completely secure, so we cannot guarantee absolute security.

11. Children’s and Teens’ Privacy

The Site is meant for adults arranging garage door service and is not directed to anyone under 18. We do not knowingly collect personal information from children or teens, and we do not sell their data or use it for targeted advertising. If you believe a minor has given us information, please contact us so we can delete it.

12. Links to Other Websites

The Site may link to other websites, such as Google Maps or social media pages. We are not responsible for the privacy practices of those sites, so please review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date. If we make a material change in how we use personal data we already hold, we will notify you and, where required, ask for your consent.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:

• Stamford Garage Door Repair
• Serving Stamford, CT and nearby Fairfield County towns
• Phone: (XXX) XXX-XXXX
• Email: xxxxx@xxxxx.com
• Website: Contact Us page